INFO

FOR CUSTOMERS

PLEASE ALLOW 7–21 BUSINESS DAYS FOR ORDER PROCESSING BEFORE SHIPMENT. DURING SALES, PRODUCT DROPS, AND HIGH VOLUME PERIODS, PROCESSING TIMES MAY BE EXTENDED. ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE TRACKING INFORMATION BY EMAIL. PLEASE NOTE THAT TRACKING UPDATES MAY SOMETIMES BE DELAYED BY THE SHIPPING CARRIER, AND MOVEMENT MAY NOT IMMEDIATELY APPEAR AFTER A LABEL HAS BEEN CREATED.

ED HARDY FOREVER IS NOT RESPONSIBLE FOR SHIPPING DELAYS CAUSED BY WEATHER, CARRIER ISSUES, CUSTOMS CLEARANCES, OR OTHER CIRCUMSTANCES OUTSIDE OF OUR CONTROL. ONCE AN ORDER HAS BEEN PLACED, WE ARE UNABLE TO MODIFY THE SHIPPING ADDRESS, SO PLEASE MAKE SURE ALL SHIPPING INFORMATION IS ENTERED CORRECTLY AT CHECKOUT.

SHIPPING CARRIERS ARE SELECTED BASED ON THE MOST EFFICIENT DELIVERY METHOD FOR EACH ORDER. INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY CUSTOMS DUTIES, TAXES, OR BROKERAGE FEES IN ADDITION TO SHIPPING COSTS COLLECTED AT CHECKOUT. CALIFORNIA ORDERS WILL BE CHARGED SALES TAX IN ACCORDANCE WITH STATE AND LOCAL REGULATIONS.

ED HARDY FOREVER IS NOT RESPONSIBLE FOR LOST, STOLEN, OR UNDELIVERED PACKAGES MARKED AS DELIVERED BY THE SHIPPING CARRIER. IF YOUR PACKAGE SHOWS AS DELIVERED BUT HAS NOT BEEN RECEIVED, PLEASE CONTACT THE SHIPPING CARRIER DIRECTLY TO OPEN AN INVESTIGATION. WE ARE UNABLE TO REPLACE LOST OR STOLEN PACKAGES.

FOR PR REQUESTS PLEASE CONTACT: INFO@EDHARDYFOREVER.COM

FOR QUESTIONS REGARDING PRODUCTS, STUDIO PULLS, OR CELEBRITY REQUESTS PLEASE CONTACT: INFO@EDHARDYFOREVER.COM

FOR HELP WITH AN EXISTING ORDER, WEBSITE ISSUES, OR GENERAL INQUIRIES PLEASE CONTACT: INFO@EDHARDYFOREVER.COM